Combined policy page for MyEncanto

Unleash Your Inner Glow — Elevate Your Beauty

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Luxury Skincare, Redefined for You

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Discover the Art of Perfect Makeup

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Where Elegance Meets Excellence

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Cosmetic-use only: Our products are intended for external cosmetic use only and are not intended to diagnose, treat, cure, or prevent any disease.
No medical advice: Information on this site is for educational purposes and does not substitute professional medical advice.
Individual results: Results vary by skin type, condition, and routine. No guarantees of identical results.
Patch test recommended: Perform a patch test 24 hours before first use, especially for sensitive skin.
Allergies and sensitivities:
- Review full INCI lists carefully.
- Discontinue use if irritation occurs and consult a healthcare professional.
Usage warnings: For external use only. Avoid contact with eyes. Keep out of reach of children. Do not use on broken or inflamed skin.
Pregnancy and nursing: Consult your healthcare provider before use during pregnancy or breastfeeding.

Full disclosure: Each product page lists complete INCI names in descending order of concentration (except for ingredients below 1%, which may appear in any order).
What we exclude:
- No parabens, sulfates (SLS/SLES), or phthalates
- No formaldehyde donors or hydroquinone
- No animal testing
Potential allergens flagged:
- Lead-in examples: Nut-derived oils, essential oils, fragrance, alpha hydroxy acids (e.g., glycolic, lactic), beta hydroxy acids (salicylic).
pH and stability:
- pH targets: We formulate within skin-friendly pH ranges appropriate to actives.
- Batching: Small-batch production to help preserve freshness and potency.
Sourcing notes: Priority on high-purity, dermatologist-reviewed ingredients; documentation on request for select actives.
How to read INCI: INCI names are standardized to improve clarity across languages and markets.

Purpose of cookies:
- Essential: Enable core functions like cart, checkout, account sign-in.
- Analytics: Understand traffic and improve site performance.
- Personalization: Remember preferences (e.g., language, region).
- Marketing: Measure campaigns and deliver relevant offers.
Data collected via cookies: IP address, device/browser type, pages viewed, session duration, referring URLs.
Your choices:
- Consent banner: You can accept or manage non-essential cookies via our cookie banner at first visit and anytime through “Cookie Settings” in the footer.
- Opt-out: Disable analytics/marketing cookies; essential cookies cannot be disabled for site operation.
- Browser controls: You can clear or block cookies in your browser settings; some features may not function if essential cookies are blocked.
Third parties: Analytics and advertising partners may set their own cookies; their policies apply.
Retention: Cookie lifespans vary by purpose; details are listed in Cookie Settings.

Commitment: We aim to provide a website accessible to the widest possible audience, including people with disabilities.
Standards: We work toward conformance with WCAG 2.1 AA guidelines and test with keyboard navigation and screen readers.
Measures in place:
- Semantic HTML and ARIA labels
- Alt text on informative images
- Color contrast meeting recommended ratios
- Focusable, visible controls and skip links
Ongoing improvement: Accessibility is an ongoing effort; we audit periodically and remediate issues in a timely manner.
Feedback and assistance: If you experience difficulty accessing any content, email support@myencanto.com with the page URL and a description of the issue, and we will assist you.

Accepted methods: Major credit/debit cards (Visa, MasterCard, American Express) and other secure options shown at checkout.
Currency and charges:
- Currency: USD for all transactions.
- Authorization: Your card may be authorized at checkout; the charge is captured when the order is confirmed.
Security:
- Encryption: SSL/TLS for data in transit.
- Gateways: Payments processed through trusted PCI-DSS compliant providers; we do not store full card details.
Billing details: Ensure name, address, and ZIP/postal code match your bank’s records to avoid declines.
Fraud prevention: We may refuse or cancel orders flagged for suspected fraud; you’ll be notified and refunded if already charged.

Code usage:
- One code per order unless stated otherwise.
- Apply at checkout before payment; cannot be applied retroactively.
Exclusions: Some products, bundles, gift cards, or limited editions may be excluded.
Stacking and timing: Discounts generally cannot be combined; offers are time-limited and subject to inventory.
Price adjustments: We do not offer price adjustments on prior purchases unless explicitly stated.
Returns on discounted items: Refunds reflect the amount actually paid after discounts.

Issuance and delivery: Digital gift cards are delivered via email to the purchaser or recipient.
Redemption:
- Use: Enter the code at checkout; balances can be used across multiple orders until depleted.
- Currency: Denominated in USD; purchases made in USD.
Validity and limits:
- Validity: Valid for 12 months from purchase unless prohibited by law.
- Non-cash: Not redeemable for cash and not reloadable.
- Loss/theft: Treat like cash; we are not responsible for lost or stolen cards.
Refunds: Gift card purchases are final sale. Orders paid via gift card are refunded back to the card balance.

Scope: Reviews, ratings, photos, videos, questions/answers, social media tags, and other submissions (“UGC”).
Your responsibilities:
- Accuracy and ownership: Post only content you own and that reflects your honest experience.
- Prohibited content: No defamatory, hateful, harassing, obscene, misleading, or illegal content; no medical claims.
- Privacy: Do not include others’ personal data without consent.
License you grant: By submitting UGC, you grant MyEncanto a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display your content in any media for marketing and operational purposes, with attribution where feasible.
Moderation: We may edit, refuse, or remove UGC at our discretion.
Reviews integrity: Incentivized reviews are disclosed; spam and off-topic posts are removed.

Responsible sourcing: We prioritize suppliers who adhere to ethical labor practices and environmental stewardship.
Cruelty-free: We do not test on animals and require the same from our suppliers.
Packaging:
- Materials: Preference for recyclable components and reduced secondary packaging where feasible.
- Guidance: Disposal and recycling tips provided on product pages.
Continuous improvement: We evaluate footprint reduction opportunities in formulation, logistics, and packaging.
Transparency: Select documentation (e.g., material safety data, supplier certifications) may be available upon request.

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